Your privacy is more than an obligation — it's a trust we uphold wholeheartedly. Find out exactly how nbi8 handles every detail of your personal information with full transparency and accountability.
Six core pillars that ensure your personal information is always protected on the nbi8 platform.
All data transmitted between your device and nbi8 servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.
Nbi8 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights to access, correct, and request deletion of your data are recognised and respected.
Your personal information has never been and will never be sold to any third party for marketing purposes without your express written consent.
Your data is retained only for as long as necessary for the stated purposes or to meet legal requirements. After that, it is securely deleted from our systems.
Only nbi8 staff with an operational need are permitted to access your personal data — with strict and thorough access log monitoring.
In the event of any security incident involving your data, nbi8 is committed to notifying you and the relevant authorities within the timeframe required by law.
Nbi8 collects only the data that is necessary, does not sell your information, and you have the right to request access to or deletion of your data at any time.
Contact us via live chat within the platform or email [email protected] for any privacy-related enquiries.
Your data is protected under Malaysia's PDPA 2010
Nbi8 ("We", "Platform") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use nbi8 services — including the website at nbi8.pro, the mobile app, and all related services.
This document is provided to ensure you fully understand your rights and how nbi8 handles your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the nbi8 platform, you agree to the terms of this Privacy Policy.
If you disagree with any part of this policy, please discontinue use of the platform and contact us for further assistance with your account management.
Nbi8 only collects information that is genuinely necessary to operate the platform and provide you with the best service. The following are the categories of data we collect:
A. Information You Provide Directly
B. Information Collected Automatically
All data collection is carried out on the basis of contractual necessity, legal obligations, and the platform's legitimate interest in operating safely and fairly.
Every piece of information we collect is used responsibly for the following purposes:
| Purpose of Use | Legal Basis |
|---|---|
| Member account registration and management | Contract performance |
| Processing deposits and withdrawals | Contract performance |
| Identity verification (KYC) and fraud prevention | Legal obligation |
| Customer support and complaint resolution | Legitimate interest |
| Account and transaction-related communications | Contract performance |
| Activity monitoring for platform security | Legitimate interest |
| Service improvement and internal analytics | Legitimate interest |
| Marketing communications (with your consent) | Consent |
We will not use your data for any purpose not stated above without first obtaining your consent.
Nbi8 does not sell, transfer, or disclose your personal information to outside parties for commercial purposes. However, there are limited circumstances where data sharing is necessary for platform operations:
All third parties involved in processing your data are required to comply with data protection standards equal to or higher than nbi8's own standards.
The security of your data is our absolute priority. nbi8 implements multiple layers of technical and organisational protection to keep your information safe at all times:
While we take all reasonable precautions, no online system can be guaranteed 100% secure. We encourage you to use a strong password and enable 2FA on your account.
Nbi8 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and enable certain features to function correctly.
Types of Cookies We Use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some sections of the nbi8 platform.
Under Malaysia's PDPA and nbi8's internal policies, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct any inaccurate or incomplete information.
Request deletion of your data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format upon request.
Request restriction of data processing in certain legally prescribed situations.
To exercise any of the above rights, please contact our privacy team at [email protected]. We will process your request within 14 working days upon receiving a complete written request.
The nbi8 platform is exclusively for users aged 18 and above. We do not intentionally collect or process any personal information from individuals under the age of 18.
If we find that personal data of a minor has been collected without our knowledge, the account in question will be terminated immediately and all related data will be promptly deleted from our systems. Parents or guardians who become aware that their child has registered with nbi8 without consent are encouraged to contact us without delay at [email protected].
In operating the platform, some of your personal data may be processed or stored on servers located outside Malaysia. This includes cloud infrastructure used to ensure optimal platform availability and performance.
All such data transfers are conducted in compliance with Malaysia's PDPA requirements and only to destinations that provide an equivalent level of data protection. Appropriate data transfer agreements are in place with all involved providers to ensure your data remains protected wherever it is processed.
Nbi8 retains your personal data only for as long as it is needed for the stated purposes or to fulfil relevant legal obligations. The following are the general retention guidelines we adhere to:
Upon expiry of the retention period, your data will be securely deleted or anonymised using approved procedures.
The nbi8 platform may contain links or integrations with third-party services such as game providers, payment gateways, and social media platforms. This Privacy Policy applies to the nbi8 platform only.
Nbi8 is not responsible for the privacy practices or content of third-party websites you may access through our platform. We encourage you to read the privacy policy of each website you visit independently.
Nbi8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technologies used, or applicable legal requirements. Any significant amendments will be communicated to you via:
Your continued use of the platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. The latest version is always available on this page.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our Data Protection Officer (DPO):
Available 24/7 via the chat icon within the nbi8 platform. Average response time is under 3 minutes.
We are committed to responding to every privacy-related enquiry within 3 working days. For formal complaints requiring investigation, the response period is 14 working days.
You may also review FAQ page us for answers to common questions, or refer to the Terms and Conditions for more information on platform rules.
Your privacy is protected, your data is secure, and your games are fair. Register today and experience Malaysia's trusted, transparent digital entertainment platform for yourself.